Help keep the factory a safe and enjoyable place to visit!
The Factory is a private facility. The policies and procedures below have been put in place to ensure the safety and enjoyment of all our guests. We ask that visitors to the Factory honor them in order to maintain a safe and pleasant environment.
BIKES/SKATEBOARDS/ROLLERBLADES/ HOVERBOARDS: The use of skates, skateboards, rollerblades, bicycles, hoverboards or similar equipment is prohibited.
ANIMALS: Animals, other than service animals, are not allowed.
LOITERING: Loitering, hanging out, sitting on floors, planters, or trash cans, and congregating or walking in groups in such a way as to inconvenience others or impede traffic flow is not permitted. For individuals under the age of 18 please be aware that in compliance with our no loitering policy that if you are on site without a planned activity or parental supervision that security will ask you to leave the property. Security will assist with making a phone call for pick up or answering questions regarding this policy.
HARASSING, OFFENSIVE OR VIOLENT BEHAVIOR: The following acts are strictly prohibited: physically or verbally threatening any person, fighting, annoying others through noisy or boisterous activities, staring at or stalking a person through the facility; using profane or sexually offensive language or conduct or in any way creating a disturbance which interferes, disrupts, or endangers mall patrons.
ATTIRE: Appropriate attire is required (shirt, pants, and shoes). Profane, offensive or antagonistic slogans or graphics will not be permitted. Offensive attire includes lewd or extreme dress or anything which may offend the sensitivities of others. Undergarments must not be visible.
LITTER: Littering or damaging mall property is prohibited. Patrons are expected to use trash cans to dispose of litter.
SMOKING / VAPING: Smoking or vaping under the age of 18 is strictly prohibited on Factory property. Our facility is a smoke and vapor free building.
ALCOHOL: Consumption of alcoholic beverages and open alcoholic beverages are not permitted except inside the establishments which are permitted by law to sell them.
WEAPONS: No guns or weapons are allowed on the property.
Failure to obey these rules or to comply with lawful and reasonable requests by the Factory staff will result in your being asked to leave the property. If you refuse to leave, you will be arrested and prosecuted for criminal trespass.
If you have any questions, suggestions or helpful comments, we invite you to contact us at 919-453-1839. Thank you for your support and cooperation.